Authorized Cybersecurity Support Services

 

Eliminate Threats — and Disruption — With Continuous Security Support

Protect Your Operations Against Intrusion 24/7/365 with Cybersecurity Support Services

The continued success of your organization depends on effective security that never rests. With Optiv Authorized Cybersecurity Support Services, you’ll be backed by a team of highly skilled security engineers and technicians to ensure rapid case resolution.

 

Optiv’s certified experts and experience with today’s leading cybersecurity technologies help us deliver the industry’s most comprehensive set of support services. That means you’ll spend more time focused on managing your security program – and less time waiting on support resolution.

 

Authorized support services include:

 

  • 24/7/365 availability

  • Fast response timesoften within 30 minutes

  • Level 1 and 2 triage and troubleshooting case management

  • Level 3 escalation to vendor, if necessary

 

Try our risk free – no commitment, 30-day trial and learn why clients choose Optiv for comprehensive cybersecurity support.

 

Benefits of Our Cybersecurity Support Services

 

Reduced Downtime

Limit downtime and manage risk efficiently by streamlining your support operations

Optiv Security Operations Solutions

 

Optiv’s Authorized Support Services are delivered through our SOC — the Advanced Fusion Center — and provide you with collaborative service components that ensure the execution of preventive and ongoing operational measures.

 

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Firewall

Next-generation firewall 

Web application firewall/proxy

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Load balancer

Network intrusion detection and prevention 

Web proxy

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SSL VPN

Network access control

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Authorized Cybersecurity Support Services

 

Our Authorized Support services, delivered 24x7x365, provide clients with a fast response to ensure quick resolutions for all device support requirements.

 

Get Proactive

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Optimization Services

 

Better utilize your security technologies and features as well as the networks and systems they were designed to protect.

 

Maximize Your Investments

Rely on Optiv’s Vast Security Operations Expertise

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Global delivery centers

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ASP Net Promoter

score

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Cases managed

annually

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Full-time security

practitioners

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Events managed

annually

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Security incidents

managed annually

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Industry and Vendor

Certifications

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Organizations and

Federal Agencies

Served 24x7x365

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Vendors supported

Request Your Cybersecurity Support Services Trial

 

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